Family and carer update template

Written for a reader without clinical training.

What has happened
Plain-language summary.
What we are doing now
Current plan, new medication, appointments made.
What to watch for at home
Symptoms that mean an earlier review or a call to the rooms.

Download the blank PDF

The practice records the patient's agreement to share clinical information with the named person before the letter goes out. Consent.

Worked examples

Family update · during an admission Nolan, Rita · 84F · Synthetic patient
What has happened Your mother was admitted on Tuesday with a chest infection. She has been having antibiotics through a drip since then. What we are doing now Her antibiotics change to tablets today. The physiotherapist is seeing her each morning to help her walking and her breathing. What to watch for at home Once she is home, call us if she becomes short of breath at rest, develops a fever again, or is too drowsy to take her tablets.
Family update · after a stroke Byrne, Frank · 77M · Synthetic patient
What has happened Your father had a stroke affecting the left side of his brain two weeks ago. His speech and the strength in his right arm have been improving since. What we are doing now He has moved to the rehabilitation ward. Speech therapy is twice a day and he is on a blood thinner to lower the chance of another stroke. What to watch for at home Call an ambulance on 000 for sudden weakness, drooping of the face, or trouble speaking. Call our rooms if he is unsteady on his feet or has been falling.

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