Everything your governance committee will ask.

One agreement, NET 30 invoicing, data processing terms and a walkthrough with the people who built the system.

What IT teams ask us.

The questions that come up in every review, answered in one place. Where the full answer lives elsewhere, we link to it.

Every practice runs in its own logical tenant. A request is scoped to one tenant before it touches data, and queries cannot reach across that boundary. Sensitive fields are encrypted record by record in an Australian Key Vault. Even at rest, the data of one practice is not readable in the context of another. The security page has the full tenancy model.

In Australia. The primary copy sits in the Azure Sydney region, with a backup in Melbourne. Clinical data does not leave the Australian region in the course of normal operation. Hosting inherits Azure's certifications (ISO 27001, SOC 2, IRAP and PCI DSS via Microsoft Azure); the platform is built, hosted and secured by Black Shard Pty Ltd, which holds SMB1001:2026 Gold (Level 3).

Access uses multi-factor authentication: passkeys (WebAuthn) and time-based one-time codes (TOTP). SSO and SAML federation are not currently offered. If your policy mandates federated identity, tell us at the walkthrough and we will be straight about whether aurii fits today.

An administrator can deactivate a clinician, revoking access immediately while preserving the audit history of what they signed. Signed documents stay available to the practice and can be exported.

Clinical records are kept for seven years, the common retention expectation for adults. Retention runs against a tamper-evident ledger, so the history of a document cannot be quietly rewritten. Records for minors follow the longer statutory clock where it applies.

You keep access to export your signed records, and on request we purge the rest for good rather than simply hiding it. Purge is a real destruction of the underlying data, and the purge itself is recorded. There is no lock-in that holds your records hostage.

Letters and discharge summaries can be delivered to Australian practice inboxes over HL7 v2 through Medical Objects. Inbound HL7 is limited to delivery acknowledgements, so aurii can confirm a document arrived. It is not a full bidirectional HIE feed. The integrations page is specific about what connects and what does not.

You deal with the people who built the system, on Australian business hours, by email and scheduled calls. There is no dedicated customer-success manager and no 24/7 hotline. A small team that knows the code answers faster than a tiered help desk. The FAQ covers the day-to-day.

Priced per clinician. No lock-in.

The same headline price as a solo specialist, with the commercial terms a group expects.

Per clinician / month A$199 + GST · early access by request
  • AnnualA$1,908 + GST
  • InvoicingNET 30
  • TermMonth to month
  • Seats Per active clinician. You pay for who actually uses aurii, not a seat licence.
  • Billing Central billing on NET 30. One invoice for the group rather than a card per clinician. Payment runs through Stripe; we never see card details.
  • Volume Volume pricing, agreed directly. At scale we agree a number with you rather than publish a tier table.
  • Exit No lock-in. Month to month. Export your signed records at any time, and ask us to purge the rest for good.
  • Start Start with one ward. Run one ward first, then expand on your own round data.

Annual billing is two months lighter than monthly. The pricing page shows the full breakdown; the calculator models it against your roster.

From walkthrough to a pilot ward on real rounds.

The walkthrough answers the governance questions; a pilot ward then runs inside the standard trial, judged on your own numbers.

  1. Governance walkthrough

    We sit with IT, clinical governance and procurement and work the pack live: tenancy, hosting, MFA, retention, the audit trail.

    ~45 min · your team in the room
  2. Pilot ward setup

    We stand up your tenant, isolated and encrypted record by record, and tune aurii to how your team documents. The audit trail records from the first note; setup takes about a week.

    ~1 week · one ward, hands-on
  3. Live on real rounds

    The pilot ward runs aurii on real admissions from the start. Speak the round once, and aurii drafts the note, the letters and the discharge, capturing the billing for you to sign. Nothing is filed until a named doctor signs it.

    early access · real admissions
  4. Review with your own numbers

    You expand on evidence, not a pitch. Weigh time saved and documents drafted in your own trial data, then roll aurii out where it earned its place.

    Your data · expand on evidence

This is what a pilot round produces. The specialist speaks the final round once and the discharge summary assembles itself.

Discharge summary Elective hip replacement, day 4 · Demo patient · 71 · Bed 12
Ready to sign

Admission

Admitted for elective hip replacement. Day 4 post-op, fit for discharge today.

Course

Wound clean and dry. Mobilising well with physiotherapy, safe on stairs. Recovery straightforward, no complications on the ward.

Discharge plan

  • Home today with standard post-operative advice
  • Specialist review in the rooms in six weeks

GP follow-up

Discharge summary delivered to the nominated GP via Medical Objects on sign-off.

Synthetic demo patient. Reviewed and signed by the named clinician before anything is filed or sent to the GP.
GP letterDrafted Discharge summaryQueued Billing3 items

Talk to the team
that built it.

Bring your governance questions and one ward. We will answer the pack live and set up a pilot on real rounds.

[email protected]