Terms of service

These Terms apply to your access to and use of aurii. Version 1.7 takes effect on 8 October 2026 and replaces version 1.6 of 6 October 2026.

These Terms of Service (the “Terms”) are a legal agreement between Aurii Pty Ltd (ABN 52 697 638 538) (“aurii”, “we”, “us”) and the practice, specialist or hospital that accesses or uses the aurii service (“you”, the “Customer”). By registering for, accessing or using aurii, you accept these Terms on behalf of yourself and the organisation you represent, and you confirm that you have authority to do so.

aurii is offered only to Australian private-hospital specialists and the organisations, registered medical practitioners and authorised staff that support them. If you do not agree with these Terms, you must not use aurii.

The platform is built, hosted and secured by Black Shard Pty Ltd (ABN 66 696 910 773) under contract to Aurii Pty Ltd, which is the contracting party under these Terms.

Where you have signed a separate subscription, order or services agreement with us, that signed agreement prevails over these Terms to the extent of any inconsistency.

aurii is clinical documentation software. It transcribes the consult, drafts the note, the letters and the discharge summary from that transcript, and captures billing items for a clinician to review.

Every output aurii produces is a draft for review. A draft becomes a final document only when a clinician has read it and applied their signature. aurii does not diagnose, treat or triage, and makes no clinical decision.

• Records are held in Australian regions, and every change is written to an audit log.
• Each practice's workspace is isolated from every other workspace.

To produce a draft, the consult transcript is disclosed to an enterprise AI provider engaged under contract and named by function in the Privacy Policy sub-processor list. Capture, transcription and storage of the record happen in Australia.

We may add, change or remove features as the service develops. We will give you reasonable notice before we materially reduce the core documentation capability you rely on.

aurii is provided on a subscription basis. You choose the number of clinician seats and add or remove seats as your practice changes. Account creation is open: you create an account in the aurii app for iPhone, or at app.aurii.com.au/signup. An invite link is not required.

The aurii app is on the Australian App Store for iPhone and iPad and on Google Play for Android, and aurii runs at app.aurii.com.au in a browser.

Subscriptions renew automatically each billing period, monthly or annually according to the plan you choose, until they are cancelled. You can cancel at any time from the billing portal in the app, or by emailing hello@aurii.com.au. Cancelling stops the next renewal, and your subscription stays active until the end of the period you have already paid for. There is no lock-in contract and no exit fee. Fees already paid are dealt with in the fees clause.

We may suspend or end your access for non-payment, or for a breach of these Terms, on reasonable notice. Before access is closed we will give you a reasonable opportunity to export your data under the data ownership clause.

Hospitals and groups are quoted separately and may contract under a separate agreement. Any feedback you choose to share with us may be used to improve aurii, and we will not attribute it to you or your practice publicly without your consent.

You agree to use aurii lawfully, professionally and only for its intended clinical-documentation purpose. You must not:

• Use aurii other than for the care of patients you or your organisation are treating.
• Capture audio of a consult without obtaining patient consent as required by your professional and legal obligations.
• Share, sell or transfer your login, or let anyone use the service under your identity.
• Attempt to access another practice's data, or any part of the service you are not authorised to use.
• Probe, scan, reverse-engineer, or interfere with the security or integrity of aurii or its infrastructure.
• Upload malware, or use aurii to store or transmit unlawful, infringing or harmful content.
• Sign, send or bill any aurii output you have not reviewed and confirmed as accurate.

You are responsible for keeping your account credentials secure and for the actions of the staff you authorise. If you become aware of any unauthorised access, tell us at hello@aurii.com.au.

The treating specialist retains full and final clinical responsibility for every note, letter, billing item and discharge summary, exactly as they would for documentation they wrote themselves. aurii prepares a first draft from the spoken consult.

You are responsible for verifying the accuracy and completeness of each draft before signing it, including the clinical content, the patient identifiers, the medications, and the billing items you record and confirm. Your signature is your confirmation that the document is correct and that you take responsibility for it.

aurii does not offer a formal uptime guarantee or service-level agreement. The service may be unavailable during maintenance, during updates, or for reasons outside our control.

Where practical we give advance notice of planned maintenance. Encrypted database backups are held for 35 days.

Keep your own means of recording clinical care, so that patient documentation does not depend on the availability of the service.

The subscription is A$199 + GST per clinician per month, which is A$218.90 including GST. Annual billing is A$1,908 + GST per clinician per year, which is A$2,098.80 including GST. All amounts are in Australian dollars, and Australian GST of 10% is itemised on every invoice. Hospital and group pricing is agreed separately. Full pricing.

From the date your subscription starts, fees are billed in advance for each period to the payment method on file. Payments are processed by Stripe. aurii does not see or store your card number, and a tax invoice is issued for each payment.

Where your practice already receives over Medical Objects without a sending licence, aurii passes through Medical Objects' own sending licence fee, A$620 + GST a year, at cost with no aurii markup.

If a payment fails we may retry it and may suspend access until the account is brought up to date. We may change our fees, and we will give you reasonable notice before a change applies to your next renewal. Continued use after that date is acceptance of the new fee.

aurii is licensed for clinical use by the subscribing practice and the practising clinicians on its subscription. Each seat belongs to one named clinician. Seats are not shared, pooled or rotated across clinicians, and access is not resold or supplied to a third party.

Where a feature is described as unlimited, it is unlimited within fair use. Usage far outside ordinary clinical practice is not fair use, and that includes automated or scripted submission, bulk processing of recordings that are not the subscriber's own consults, and systematic extraction of the service's outputs. We may throttle such an account, and sustained extreme usage triggers a pricing review at the next renewal. We contact you before either takes effect, and a clinician is never cut off during a consult.

A single recording session runs for up to 120 minutes. The app warns you inside the session before the limit is reached, and at the limit the recording is finalised and saved automatically. A longer consultation is captured across consecutive sessions.

As between you and aurii, your organisation owns all patient information, recordings, notes, letters, billing data and documents created with or stored in the service (your “Customer Data”). We claim no ownership of it.

• Customer Data is used only to provide and support the service to you. It is not sold, and it is not used for marketing.
• Your content is not used to train models, and that commitment is contractual.
• Customer Data is encrypted at rest in Australian regions under the encryption clause above, and each practice's workspace is isolated from every other workspace.
• You can export Customer Data at any time, and you can request its deletion subject to the record-keeping obligations that apply to clinical records.

Clinical records and the audit trail are held under the record-keeping obligation that applies to the practice: seven years from the last entry for an adult, and until the age of 25 for a person under 18. That obligation sits with the practice, and aurii runs no job that deletes records once it expires. The audit log is append-only, and the application cannot alter or remove an entry written to it.

Cancelling billing does not delete the account or its records. Deleting your account does not cancel the practice subscription while other members remain. If you are the only member, deleting your account closes the practice and cancels its subscription: during the trial nothing is charged; on a paid plan it does not renew and runs to the end of the period already paid for, with no refund.

A practice can have its records deleted on request.

We handle Customer Data in line with the Australian Privacy Principles and our Privacy Policy, which forms part of these Terms. On termination, and after any agreed export window, we will return or securely delete Customer Data, except where we are required to retain a record to meet a legal, audit or clinical record-keeping obligation.

aurii is provided on an “as is” basis. To the maximum extent permitted by law, we exclude implied warranties and are not liable for indirect, consequential or incidental loss, or for any loss arising from your reliance on a draft you signed without adequate review.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Where our liability can be limited but not excluded, it is limited to re-supplying the service or the cost of re-supply.

aurii is not liable for clinical decisions. Responsibility for what is documented, signed, sent and billed rests with the treating practitioner under the clinical responsibility clause.

We may update these Terms. When we make a material change we update the version and date at the top of this page and, where reasonable, tell current subscribers directly.

Version 1.7, in effect 8 October 2026, replaces version 1.6 of 6 October 2026. It states what deleting an account does to the practice subscription: it does not cancel the subscription while other members remain, and when the deleting account is the only member it closes the practice and cancels the subscription. Version 1.6, in effect 6 October 2026, stated that the second layer of encryption covers three value types: Medicare numbers, Individual Healthcare Identifiers and multi-factor authentication secrets. Version 1.5 also listed prescriber authentication credentials, which aurii does not hold. Version 1.5, in effect 24 September 2026, set the free trial at 14 days and stated that a card is added at signup and charged only when the trial ends. Version 1.4 stated the free trial and open account creation, brought the encryption warranty in the service and data ownership clauses to the wording of the Privacy Policy, stated the seven-year figure as the record-keeping obligation it is, separated cancellation from account deletion, restated the refund position for a prepaid annual plan, and identified the drafting provider by reference to the sub-processor list in the Privacy Policy. Earlier versions are available on request at hello@aurii.com.au.

Your continued use of aurii after a change takes effect means you accept the updated Terms. If you do not accept a change, you may stop using the service and ask us to close your access and export your data.

These Terms are governed by the laws of Queensland, Australia, and the laws of the Commonwealth of Australia that apply. You and aurii submit to the non-exclusive jurisdiction of the courts of Queensland and the courts that hear appeals from them.

These Terms are written to the Australian Privacy Principles in the Privacy Act 1988 (Cth) and to the record-keeping obligations of Australian clinical practice. The aurii app is published on the Australian App Store, and the service is offered in Australia.

Questions about these Terms, or about how aurii handles your practice's data, go to hello@aurii.com.au.

Terms and data enquiries hello@aurii.com.au

The free 14-day trial starts at app.aurii.com.au/signup or in the iPhone app. For a hospital or group rollout, talk to the team.

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Aurii Pty Ltd · ABN 52 697 638 538 · Queensland, Australia · Clinical documentation software for Australian private-hospital specialists · Terms of service v1.7, in effect 8 October 2026