Terms of
service.

These terms apply to your paid subscription to aurii. We may update them from time to time as the service develops; the version and date above always reflect the terms currently in effect.

These Terms of Service (the “Terms”) are a legal agreement between Aurii Pty Ltd (ABN 52 697 638 538) (“aurii”, “we”, “us”) and the practice, specialist or hospital that accesses or uses the aurii service (“you”, the “Customer”). By registering for, accessing or using aurii, you accept these Terms on behalf of yourself and the organisation you represent, and you confirm you have authority to do so.

aurii is offered only to Australian private-hospital specialists and the organisations, registered medical practitioners and authorised staff that support them. If you do not agree with these Terms, you must not use aurii.

Where you have signed a separate subscription, order or services agreement with us, that signed agreement prevails over these Terms to the extent of any inconsistency.

aurii is clinical documentation software. Speak the consult once. aurii drafts the note, the letters and the discharge, and captures the billing for you to sign.

Every output aurii produces is a draft for review. Nothing is final, sent, lodged or billed until a doctor has read it and applied their signature. aurii prepares documentation; it does not practise medicine, make clinical decisions, or replace the judgement of the treating practitioner.

• Your audio, notes and records live in Australia (Sydney primary, Melbourne backup), stored and encrypted there.
• Your data is encrypted in transit and, at rest, record by record in Australian Key Vault, and is isolated to your practice.
• Every document and action is recorded in a 7-year append-only, tamper-evident audit.

We may add, change or remove features as the service develops. We will not materially reduce the core documentation capability you rely on without giving you reasonable notice.

aurii is provided on a subscription basis. You choose a plan and the number of clinician seats, and add or remove seats as your practice changes. Access starts by request rather than a self-serve signup: we are onboarding clinicians in small batches, so a person on the team sets aurii up on your own admissions and agrees the billing with you before anything is charged.

Subscriptions renew automatically each billing period (monthly, or annually if you choose annual billing) until cancelled. You can cancel at any time from within aurii or by emailing [email protected]. When you cancel, your subscription stays active until the end of the period you have already paid for and does not renew after that; fees already paid are non-refundable except where required by law (see clause 9).

We may suspend or end your access for non-payment, or for a breach of these Terms, on reasonable notice. If access ends for any reason, we will give you a reasonable opportunity to export your data (see clause 8) before it is closed. Any feedback you choose to share with us may be used to improve aurii; we will not attribute it to you or your practice publicly without your consent.

You agree to use aurii lawfully, professionally and only for its intended clinical-documentation purpose. You must not:

• Use aurii other than for the care of patients you or your organisation are treating.
• Capture audio of a consult without obtaining patient consent as required by your professional and legal obligations.
• Share, sell or transfer your login, or let anyone use the service under your identity.
• Attempt to access another practice's data, or any part of the service you are not authorised to use.
• Probe, scan, reverse-engineer, or interfere with the security or integrity of aurii or its infrastructure.
• Upload malware, or use aurii to store or transmit unlawful, infringing or harmful content.
• Sign, send or bill any aurii output you have not actually reviewed and confirmed as accurate.

You are responsible for keeping your account credentials secure and for the actions of staff you authorise. If you become aware of any unauthorised access, tell us promptly at [email protected].

The treating specialist retains full and final clinical responsibility for every note, letter, billing item and discharge, exactly as they would for documentation they wrote themselves. aurii is a tool that prepares a first draft from the spoken consult; it does not diagnose, treat, triage or make any clinical judgement.

You are responsible for verifying the accuracy and completeness of each draft before signing, including clinical content, patient identifiers, medications, and the appropriateness of the private health fund billing items you record, which are yours to set and confirm. Your signature is your confirmation that the document is correct and that you take responsibility for it.

aurii is administrative and documentation software that supports a clinician. It is not a substitute for the clinician's own judgement, it makes no clinical determination of its own, and it must never be used or relied upon as one.

We keep aurii available and dependable, with primary hosting in Sydney and data replicated to a backup region in Melbourne. We do not currently offer a formal uptime guarantee or service-level agreement. The service may at times be unavailable for maintenance, updates or reasons outside our control.

Where practical we will give advance notice of planned maintenance. Because aurii outputs are drafts you review and sign, always keep your own means of recording clinical care, so that patient documentation is never dependent on the availability of the service.

The Solo plan is A$199 per clinician per month, exclusive of GST. 10% Australian GST is added to every invoice, so the amount billed is A$218.90 per clinician per month. An annual option is available at A$1,908 per clinician per year (plus GST). All prices are in Australian dollars. Hospital and group pricing is agreed separately.

From the date your subscription starts, fees are billed in advance for each period to the payment method on file, and each period renews automatically until you cancel. Payments are processed by our payment provider, Stripe. We do not see or store your full card details, and a tax invoice is issued for each payment.

If a payment fails we may retry it and may suspend access until the account is brought up to date. We may change our fees from time to time and will give you reasonable notice before a change applies to your next renewal; your continued use after that means you accept the new fee. Fees already paid are non-refundable except where required by law.

aurii is licensed for clinical use by the subscribing practice and the practising clinicians on its subscription. Each seat belongs to one named clinician. Seats are not shared, pooled or rotated across clinicians, and access is not resold or supplied to a third party.

Where a feature is described as unlimited, it is unlimited within fair use. Usage far outside ordinary clinical practice is not fair use; that includes automated or scripted submission, bulk processing of recordings that are not the subscriber's own consults, and systematic extraction of the service's outputs. We may throttle an account whose usage is far outside ordinary clinical practice, and sustained extreme usage triggers a pricing review at the next renewal. We contact you before either takes effect, and a clinician is never cut off in the middle of a consult.

A single recording session runs for up to 120 minutes. The app warns you inside the session before the limit is reached, and at the limit the recording is finalised and saved automatically, so nothing already captured is lost. A longer consultation is captured across consecutive sessions.

Your clinical data is yours. As between you and aurii, your organisation owns all patient information, recordings, notes, letters, billing data and documents created with or stored in the service (your “Customer Data”). We claim no ownership of it.

• We use Customer Data only to provide and support the service to you. We do not sell it, and we do not use it to train models for unrelated third parties.
• Your Customer Data is encrypted record by record in Australian Key Vault and kept isolated to your practice.
• You can export your Customer Data, and request its deletion subject to the retention obligations below.

A 7-year append-only, tamper-evident audit of documents and actions is maintained as part of the service, consistent with the record-keeping obligations applying to clinical practice in Australia. We handle Customer Data in line with the Australian Privacy Principles and our Privacy Policy, which forms part of these Terms.

On termination, and after any agreed export window, we will return or securely delete Customer Data except where we are required to retain a record to meet legal, audit or clinical-retention obligations.

aurii is provided on an “as is” basis. To the maximum extent permitted by law, we exclude implied warranties and are not liable for indirect, consequential or incidental loss, or for any loss arising from your reliance on a draft you signed without adequate review.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or other law that cannot lawfully be excluded. Where our liability can be limited but not excluded, it is limited to re-supplying the service or the cost of re-supply.

For clarity, and consistent with clause 05, aurii is not liable for clinical decisions. Clinical responsibility for what is documented, signed, sent and billed rests with the treating practitioner.

We may update these Terms from time to time. When we make a material change we will update the version and date at the top of this page and, where reasonable, let current subscribers know directly.

Your continued use of aurii after a change takes effect means you accept the updated Terms. If you do not accept a change, you may stop using the service and ask us to close your access and export your data.

These Terms are governed by the laws of Queensland, Australia, and the broader laws of the Commonwealth of Australia that apply. You and aurii submit to the non-exclusive jurisdiction of the courts of Queensland and the courts that hear appeals from them.

aurii is built in Australia, for Australian healthcare, with your clinical data hosted and stored within Australian borders. These Terms are written with the Australian Privacy Principles and the obligations of Australian private-hospital practice in mind.

Questions about these Terms, or how aurii handles your practice's data, are welcome by email. A person on the aurii team will reply.

Aurii Pty Ltd · ABN 52 697 638 538 · Queensland, Australia · Clinical documentation software for Australian private-hospital specialists · Sydney primary // Melbourne backup // Always doctor-signed